Refund policy

Thank you for choosing Krafity Studios.

Please note that purchases are non-refundable and non-returnable. We only make exceptions where required by applicable law.

We encourage you to double-check your order details before completing your purchase. If you’re unsure about a product or need clarification, don’t hesitate to contact us prior to ordering.

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Issues with Delivery or Product Condition

If your item arrives damaged or you’ve received an incorrect product, please notify us within 24 hours of receiving your order. Reach out to us at krafitystudios@gmail.com and include:

• Your order number

• A clear photograph of the issue

Once we receive your message, we’ll assess the situation and work with you to find a suitable solution.